Shipping policies

Shipping policies

Which countries do we ship to?

JOYA DE ARTE currently sells to the following countries (in alphabetical order): Colombia, Croatia, France, Germany, Greece, Guatemala, Italy, Japan, Mexico, Spain, United States and Venezuela.

New countries may be added in the future, so shop around soon.

If my country is not on the list, can I buy?

As long as the shipment is to any of the countries on the list, you can. If what you require is that the piece is sent to your country and is not on the list, contact us and we will see how to get the piece to you. comunícate con nosotras y vemos cómo hacerte llegar la pieza.

How much is the shipping?

Our base of operations is in Mexico. From there the shipments are made according to the following table:

  • Mexico: $ 100 MXN to the entire country
  • United States of America: $ 450 MXN
  • Latin America (Guatemala, Colombia, Venezuela): $ 650 MXN
  • Europe (Germany, Spain, France, Greece, Italy): $ 800 MXN
  • Japan: $ 1,200 MXN

Shipments are made thru DHL.

If you pay with foreign currency, the current exchange rate will be applied.

I need an invoice or tax receipt

Our company is based in Mexico, so we make Digital Tax Proof over the Internet (CFDI) to whoever requests it. If you require a CFDI, contact us, and send us your tax details. comunícate con nosotras, y haznos llegar tus datos fiscales.

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